Know How Guide

In addition to our monthly Newsletter we also produce a Know How Guide aimed at Business Owners, Managers and Supervisors.

We do not charge a fee for these documents but we do ask you to join our mailing list (unless you are already on it). This is so we can keep you updated on changing HR matters.

We will email your chosen Know How Guide direct to your inbox.

We are also happy to chat about the guides and how they can help you, please just call or drop us a message using the contact form or book a free 15 minute chat using the Contact Us page.

What our
clients say

Director, Professional and Financial Risks<br> W Dennis Insurance Brokers PLC

Mark is the consummate HR professional. When my son was ill and then subsequently passed away Mark was there to provide support and a shoulder every step of the way. I regard him as not only a former colleague but a friend and owe him an immense debt of gratitude for everything he did for me personally and also for my family. Mark ran a strong but supportive HR Team and was viewed very highly by everybody he worked with and on behalf of.

Richard Bowdidge
Director, Professional and Financial Risks
W Dennis Insurance Brokers PLC
Employment Law Solicitor<br>Parker & Co

I've had the pleasure of knowing Mark for many years, during which time he was HR Director at a major insurer in the City of London. He's knowledgable, pragmatic and experienced in all aspects of HR. If you need HR support, I can recommend Mark and his new business, Odyssey HR Consulting.

Richard Woolmer
Employment Law Solicitor
Parker & Co
Director<br>Tysers Insurance Broker

Mark worked with Tysers for many years and during that period he helped us build a quality company. Tysers is now 200 years old and the culture of the business continues, and Mark and the HR team can be very proud of this.Mark is excellent at looking after people and will take the time and patience to help all from a new starter to an executive. Mark has integrity and during my tenure as CEO (2009-2018) he was an integral part of our development with best wishes.

Christopher J Elliott
Director
Tysers Insurance Broker
Business Owner

I just wanted to thank you for the service you provided here. These are difficult circumstances to navigate, and it definitely gave me peace of mind knowing that we were proceeding properly. I didn’t imagine that we would get to our preferred outcome quite so quickly, and am really pleased with the way this was handled. Most crucially, the rest of the staff now understand that we will treat these situations with utmost seriousness, and your role in communicating that commitment was quite important. Thank you again.

Confidential Client
Business Owner
Director (M&A/Team Acquisition)<br>Tysers Insurance Broker

I worked with Mark at Tysers for many years when he was HR Director and I ran the North American Broking Operations. Mark provided a very efficient and effective service throughout his time with us covering all aspects of internal Management, recruitment and guidance to the Main Board. He was also very instrumental in helping us to succeed when we sold the Company into another Insurance Brokers in 2018. I would highly recommend his services in all matters HR related.

Gary Andrews
Director (M&A/Team Acquisition)
Tysers Insurance Broker
Operations Manager

Thank you so much for coming in today. You handled the situation very calmly and professionally and made the whole uncomfortable process so much easier. Many thanks.

Confidential Client
Operations Manager